FAQ

TURN AROUND
Everything from WildFire Undies is designed and handmade, in house (literally in my house) by me! Designer of WildFire Undies, AE Silver. All orders are made to order. Please allow plenty of time for your order to be made and shipped out. It's flattering when people think "we're" a big operation but "we" is just me! An order confirmation email will be sent once an order is placed and another email will be sent out when the order is shipped accompanied by a tracking number.
CUSTOM ORDERS​​

Custom sizing is always an option at no extra charge. For custom sizing I will need a number of specific measurements, so measuring tape is a must! It also helps to have a friend. Any current design can be custom made for trans and queer body types and I am super happy to do so! Currently I am not accepting custom design orders but will consider simple changes to any current designs.

SHIPPING & DELIVERY

Currently offering standard shipping for US and International destinations. You will receive an email with a tracking number as soon as your order is shipped

 

RETURNS
Everything in the shop is cut sewn and fully made to order! Which means I currently am not accepting returns for any reason. If you have special circumstances, I am always happy to discuss them via email.

 

TRACKING YOUR ORDER

Tracking numbers are included in every order. A shipping notification will be sent with this information once your order is on its way! Please email me if further information is needed.

100% SECURE ORDERING 

I accept all major credit and debit cards through Square.

 

PRIVACY POLICY

None of your information will be shared by me to anyone for any reason. All customer photos are an amazing gift and can be sent to my Instagram, Facebook Page, or Email. Please note whether or not I have permission to use the photos on social media and my website!

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© 2017 by WildFire Undies

wildfire.undies@gmail.com